The Life Connection

Important Notice!

It's time to renew your coverage

Your action is needed.

As our valued member, we want to make sure you continue to receive the care you need to stay healthy. If you had Health Plan of Nevada Medicaid or Nevada Check Up in 2017, you should have received a notice about renewing your coverage. To keep your coverage in place, you must act right away.

Don’t let your coverage expire.

Your coverage will end by the date specified in the letter you received from the State. You’ll receive a notice before this date to let you know that your coverage is about to end. If you don’t begin the renewal process before the deadline, you may still be eligible for coverage. But, it will take some time for your coverage to be reinstated.

Anyone who had Medicaid in 2017 will be asked to renew (or redetermine) their eligibility before the year is over. You do not need to wait to receive a letter from the State to renew.

We’re glad to have you as our member.

Call us at 1-800-962-8074, TTY 711, if there’s anything we can do to help as you renew your coverage.

There are three ways to renew.

  • by mail

    By mail

    Complete the redetermination form mailed to you by the State.
    Then, mail the form to:

    Document Imaging Center
    PO Box 15400
    Las Vegas, NV 89114

    This is the easiest way to renew.

  • by phone

    By phone

    Call the Nevada Division of Welfare and Supportive Services at 1-800-992-0900. Representatives are available Monday through Friday from 8 a.m. – 4:30 p.m. They can assist you in any language.

  • in person

    In person

    Visit your local district Welfare and Supportive Services office or make an appointment with a representative in your community. Find one by calling 1-800-992-0900 or at dwss.nv.gov.