We know there are a lot of questions and concerns about COVID-19. As the situation changes, we’re here to help you access care, resources and support you need during this time.
With our online symptom checker, you can assess your risk for COVID-19 and get treatment options. You can also call our 24/7 advice nurse at 1-800-288-2264, TTY: 711.
Find a diagnostic testing center. If your provider ordered a COVID-19 diagnostic test for you, use our locator to find a testing center.
As we continue to look at ways to support our members, we are posting updates to our COVID-19 response here. Please check this page often. Many of the below are time-limited, temporary benefits during the COVID-19 pandemic. For further assistance please call toll-free at 1-800-962-8074, Monday through Friday, 8 a.m. to 5 p.m. local time.
Contact the 24/7 advice nurse at 1-800-288-2264, TTY 711 for assistance in determining your best care option.
You may be directed to have a virtual visit, urgent care visit or make an appointment with your primary care provider.
If you think you might have been exposed to Cornavirus (COVID-19) or have symptoms such as fever, cough or difficulty breathing, call the 24/7 advice nurse at 1-800-288-2264, TTY 711 right away. In many cases, you can talk to a provider with 24/7 NowClinic® Virtual Visits. Visit NowClinic.com or download the NowClinic app.
Due to COVID-19 prevention efforts, visitors are currently not allowed at our 2716 and 2720 N. Tenaya offices and walk-in services have been suspended. If you have questions about your benefits, please go online to MyHPNMedicaid.com or call toll-free at 1-800-962-8074, Monday through Friday, 8 a.m. to 5 p.m. local time.
Our parent company UnitedHealthcare has a COVID-19 website to help members better understand available services and resources. Within the website there are links and services that may be different for Health Plan of Nevada (HPN) members. Please note:
For telehealth, visit NowClinic.com or download the NowClinic app.
The online member center is available by signing in on our plan website