Meet with a case manager virtually. If needed, a provider will reach out to you to schedule an appointment with a case manager.
24/7 NowClinic® Virtual Visits
What’s a NowClinic virtual visit?
Watch this video
(or download a copy of the video script) to find out if NowClinic is the right care option for you.
Talking to a doctor has never been easier.
Secure video chat with a provider from your computer or mobile device. If needed, most prescriptions can be sent to your chosen pharmacy.
No appointment needed to get care for non life-threatening and non-urgent medical conditions, such as:
- Allergies
- Bladder infection
- Bronchitis
- Pink eye
- Sinus infections
- Viral illnesses
Consultations, follow up care or visits with providers require an appointment for:
Schedule a mental health virtual visit. Staffed by licensed master-level clinicians, mental health virtual visits are available by appointment only.
In order to use this service for mental health therapy, you must meet the following criteria:
- Must be 18+ years old.
- Must have access to a computer with camera or a smartphone.
- Must not be experiencing active suicidal or homicidal thoughts.
- Must not be seeking services to address a substance disorder.
- Must not be seeking services to secure prescription medications.
To schedule an appointment for mental health therapy, call toll-free 1-800-873-2246, TTY 711, and then press zero at the prompt to speak with an intake specialist.
Video chat with a health educator or registered dietitian. To make an appointment with a health educator or registered dietitian, call toll-free 1-800-720-7253, TTY 711.
Get care from a specialist virtually. If needed, a provider will reach out to you to schedule an appointment with a specialist.
Enroll and get care!
Go to NowClinic.com or get the NowClinic app and sign up. If you need help registering for NowClinic, watch our instructional video (or download a copy of the video script).
NowClinic® virtual visits are not intended to address emergency or life-threatening medical conditions. Please call 911 or go to the emergency room under those circumstances. Members under the age of 18 must have a guardian contact NowClinic customer support for assistance in enrolling for their account. Customer support can be reached at 1-877-550-1515.
Where to go for care.
It’s important to know where to go for the type of care you need. Find out what other health care options are available to you.