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Mental Health and Substance Use Benefits

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If you are currently experiencing a life-threatening emergency, please call 911 or go to the nearest hospital emergency room immediately. If you’re thinking about harming yourself, call the National Suicide and Crisis Lifeline at 988, or the 24-hour National Suicide Prevention Lifeline toll-free at 1-800-273-8255 to be connected to a trained counselor at a suicide crisis center nearest you. For youth under the age of 18, call the Division of Child and Family Services’ (DCFS) Mobile Crisis Response Team (MCRT) at 702-486-7865 in Southern Nevada or 775-688-1670 in Northern Nevada.

Helping you meet life’s challenges.

Mental health is important at every stage of life. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices.

Dealing with any health condition, including mental illness and substance use disorders, isn’t easy. But it’s important to know, you’re not alone. Our behavioral health team is here to help you maintain a balanced and healthy life.

Whole person care.

When it comes to member care, we look at the whole person. We review the member’s lifestyle, behaviors, and social and economic conditions. Physical health is just one part of overall health.

Our behavioral health team is here for you. Get help understanding your plan’s benefits and services, including:

  • MENTAL HEALTH SERVICES

    Mental health impacts every area of our lives. If you or someone you care about is struggling with their mental health, know help is available – including one-on-one counseling, family therapy, peer support and more.

  • SUBSTANCE USE SERVICES

    Asking for help is a sign of strength, not weakness. Like any other chronic disease, the earlier you treat addiction and substance use disorders, the better the chances treatment will be successful.

  • EDUCATIONAL MATERIALS

    Mental illness and addiction are complex and often overlap. Learn how to recognize the signs and symptoms of these conditions so you or your loved one can take steps to get help.

Find a mental health provider near you.

You can self-refer to a mental health provider without a referral from your primary care provider (PCP). To find a provider or treatment center, search our online provider directory or call us toll-free at 1-800-873-2246, TTY 711.

View the Mental Health Parity and Addiction Equity Act FAQ.

Cultural Competency

The behavioral health cultural competency plan is necessary for UnitedHealthcare Health Plan of Nevada Medicaid (UHPN) to provide high quality equitable and inclusive behavioral health services to all members regardless of their cultural background or identity. The purpose of this plan is to ensure that services are provided in a culturally competent manner.

View our Behavioral Health Cultural Competency Plan. 

Behavioral Health Cultural Competency Committee Meetings

Upcoming 2025 Meetings:

  • March 26, 2025 at 10 a.m.
  • June 17, 2025 at 10 a.m.
  • September 16, 2025 at 10 a.m.
  • December 16, 2025 at 10 a.m. 

Any interested parties are welcome to attend. The meeting will be held virtually. To receive the meeting link, please email Rachel.Rosensteel@uhc.com.