We’re here to help you access care and resources for Coronavirus (COVID-19).
If you have questions about your benefits, call the number on your member ID card or sign in to the online member center. As we continue to look at ways to support our members, we are posting updates to our COVID-19 response here. Please check this page often.
Looking for a testing center? Talk to your primary care provider or other health care professional if you think you need COVID-19 testing. Diagnostic tests can help you understand if you might currently have COVID-19.
Virtual visits: Learn how to enroll in 24/7 virtual visits (now with same-day medication delivery in Las Vegas, North Las Vegas and Henderson).
24/7 advice nurse: Call 1-800-288-2264, TTY 711 for assistance in determining your best care option. You may be directed to have a virtual visit, urgent care visit or make an appointment with your primary care provider.
Due to COVID-19 prevention efforts, visitors are currently not allowed at our 2716 and 2720 N. Tenaya offices and walk-in services have been suspended. If you have questions about your benefits or plan payments, please visit your health plan’s website or call the number on your health plan ID card.
Our parent company UnitedHealthcare has a COVID-19 website to help members better understand available services and resources. Within the website there are links and services that may be different for Health Plan of Nevada (HPN) members.
For telehealth, visit NowClinic.com or download the NowClinic app.
The online member center is available by signing in on our plan website.