Always carry your health plan ID card with you. Show it, along with your state Medicaid ID card, when you fill a prescription and check-in for your medical appointments.
Type of plan you have.
Member ID and Group Number: Use these when you register on myHPNMedicaid.com, fill out patient forms or call with questions.
Benefit Code: This tells you what type of benefits are covered by your plan.
Member Services: Call this number when you can’t find the answer to your benefit question online or need help finding or changing a doctor.
24-Hour Advice Nurse: Call this number when you need self-care advice or help deciding where to go for care.
Need a temporary health plan ID card? Sign in to the online member center.