Nevada Medicaid is moving all Health Plan of Nevada Medicaid members living in Washoe County to a different plan effective on January 1, 2026.
When will I receive information about my new plan?
Nevada Medicaid is sending a letter in October 2025 to let you know about your new plan. Your new plan will be effective January 1, 2026.
Can I stay with Health Plan of Nevada Medicaid?
No. Health Plan of Nevada will no longer offer a Medicaid plan in Washoe County.
Can I keep seeing my doctors?
Members are encouraged to talk to their doctors and ask which Medicaid plans they take.
- Health Plan of Nevada Medicaid will share your prior authorizations with your new plan. Your new plan should honor services that are already approved.
What happens if I need health care services through December 31, 2025?
Health Plan of Nevada Medicaid will cover plan benefits and services through December 31, 2025. If you have questions about covered plan benefits and services, call Member Services at 1-844-553-7123, TTY 711, Monday through Friday from 8 a.m. to 6 p.m.
What happens January 1, 2026?
Your new plan is effective on January 1, 2026.
- For health care services scheduled after December 31, 2025, members should check with their new plan and providers to confirm they will cover the service.
If you have questions, call Member Services at 1-844-553-7123, TTY 711, Monday through Friday from 8 a.m. to 6 p.m.
Information subject to change and will be updated as needed.